Contact Us

Have something on your mind? What about a great idea? Confusions? Issue ? No problem, we're here for you!
You can easily send us your questions/concerns via our form on the left side of your screen, otherwise email us at and a representative will repond to your query as soon as possible.
We do have staff that come online frequently and answer questions/concerns quickly. When the chatbox on the bottom right of your screen indicates that there is someone online, please feel free to chat, otherwise you can shoot your message via that chatbox as well and a representative will respond to it as soon as possible.
In the Rydepass app, there is a menu item called "Report Issues" you can also email us directly through that item. If you have the driver's app, there is an item called "Feedback" that does a similar function.